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Brightened My Day

I contacted your company, through the email contact on your website, on Monday February 27. I had a problem with a handle nut on a trailer hitch and needed another one. I was surprised when my email was answered almost instantly by Jonathan from CURT Technical Service. After a couple of emails to ascertain exactly the part I needed, Jonathan said that he would send the part out to me. No other questions asked. I received the part Wednesday. I just wanted you to know how much I appreciate how I was treated as a customer. In this day of less and less service, your company, and particularly Jonathan, was prompt to deliver exceptional customer service. I realize that is the way that business should operate but it doesn't happen very often anymore. Please thank Jonathon for me and let him know that he brightened my day with his courteous attitude and prompt response to my need. If I ever have a need for your products again rest assured that I will purchase them. In the mean time, I will make sure that others know about your company. Sincerely,

Important to me that this product was made in America

I wanted to express my complete satisfaction with the hitch I bought for my 2007 Chrysler 300C. The fit was perfect. The installation was EASY and the finish was beautiful with a durable powder coat system that I know is extremely durable. More important to me, is that this product was made in America. I want American workers making the products we use and it was a breath of fresh air to find out your product was made here- THANK YOU and may God bless your company!

GREAT Product

I recently purchased a new 2013 Scion XB. I live in Southern California and also just bought a small trailer so I can transport bikes, surfboards and kayaks to the beach (done with roof racks). I needed a hitch for my car so I started researching and decided to buy your brand. This decision was based on product reviews, the fact that the hitch was largely hidden on my vehicle and the belief that the product was high quality. I bought it through AutoAnything.com and it arrived within a few days. The product quality was outstanding. No scratches or imperfections on the powder coating due to the fact that the mount and bolts were secured in their own box. The instructions were very clear and easy to understand and I installed it the following weekend in about 15 minutes, I came back inside the house and my wife asked me how it was going and was surprised when I told her I was finished (as was I). It took less time than the instructions said it would which usually never happens. It fit perfectly and the only thing visible is the receiver opening. I took it to a friends house and he used his torque wrench to make sure that the bolts were at 86 pounds which was about a 10 minute process. What a GREAT product! Really impressed with Curt Manufacturing and will certainly recommend it to anyone I know who's looking. Thanks!

No big deal

Installed CURT hitch #13073 on 2011 Hyundai Santa Fe. I am happy with the look of the hitch. It is more hidden than the others on the market. The problems I experienced; It took me three hours to install. No big deal. The bottom of the plastic trim, below the bumper, had to be notched for the receiver of the hitch.

Feedback

I wanted to give you some feedback on my CURT #13345 hitch. It fits perfectly and I love the finish. The only criticism is that it wasn't packed well during shipping and got scratched where it broke through the box. I realize that you didn't ship it though (the eBay vendor did). It does fit well and looks great on my van. The wiring harness connector 55503….. I ran it just as described on the paper that came with it and even cut some corners and still came up about 2 feet short. I know that the wire isn't that expensive, so you should really think about adding a couple more feet of the black 12 AWG wire. Tomorrow I will try to find some wire to butt splice onto it. Anyway, I wanted to give you some feedback. Thanks, Chris

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